Set a dialysis series up once
Three times a week for months: entered as a standing order with a rhythm and a validity period, the series simply runs. The daily dialysis run is its own tour category in the system.
For operators running patient transport
Plan, run and bill patient journeys. Without paper in between.
Vermo is the dispatch software for operators driving seated, non-emergency patient journeys to dialysis, rehab and doctor appointments. The recurring series, the funding body approval, the escort and the billing all sit on one record. Ambulance work with stretcher or lying transport is not covered.
Recurring dialysis runs
Approvals and quotas in view
Proof of service for the funding body
What actually costs time in patient transport
Not the driving. The series retyped every week, the approval that quietly expired, and the record the funding body sends back at month end.
Approval with number and validity
Every passenger carries the funding body approval with its number and period. If it does not cover a journey, Vermo says so during planning, not the funding body eight weeks later.
Quotas before they are exceeded
Quotas sit on the tariff and define the usable volume and what happens when it is exceeded. Nobody drives past the approved volume by accident.
Paid escorts kept separate
Whether the funding body pays for an escort provided by the operator is held on the approval, together with its period. If the escort period falls outside it, the system flags it on save.
One-off journeys without breaking the series
When an appointment comes in at short notice, you schedule it as a single journey through the order screen. The running standing tours stay exactly as they are.
Billing per funding body and month
A billing run bundles one month per funding body, with line items and the kilometres driven. Every line carries the journeys that evidence the amount.
Background reading on patient transport
Approval, billing and data protection, sourced from social legislation, courts and official bodies rather than vendor blogs.
Patient transport without prior approval: when the health insurer still pays
Whether a patient transport trip needs prior approval is decided at the dispatch desk in seconds. It gets paid weeks later. This article sorts out the general rule, the exceptions and the evidence you owe.
Service record rejected by the payer: the four most common reasons
A rejected record costs you twice, once in cash flow and once in rework. The causes repeat themselves with remarkable reliability, and almost all of them can be settled on the day of travel.
Health data in passenger transport: what Article 9 GDPR means for patient and disability transport
Wheelchair requirements, an emergency note, a call to say someone is ill. A transport operator processes health data whether it intends to or not. This article shows which fields fall under Article 9 GDPR and how to govern access, disclosure and deletion.
DIN 75078 in practice: what wheelchair securement means for your fleet and dispatch
Almost every German tender document for disability transport contains one sentence about DIN 75078. It is never explained. This article turns the standard into an operator checklist and into capacity rules for route planning.
Cost per kilometre in a minibus transport service: what a kilometre really costs
The 20-cent tax allowance reimburses a business trip. It is not a price for a transport service. This article walks through the cost blocks that make up the cost per kilometre in a minibus transport service, and why empty running quietly pushes the figure up.
Driving and rest times in passenger transport: does the Fahrpersonalverordnung apply to my minibuses?
Almost every guide to driving and rest times is written for freight hauliers. In passenger transport everything hangs on a single threshold, and it has nothing to do with tonnes.
Common questions from patient transport operations
What operators want to know before the first conversation.
Patient transport software maps a journey from order to invoice: the passenger and their specific needs, the funding body approval, recurring journeys as a series, the assignment of vehicle and escort, short-notice single journeys, and at month end the billing with the records that evidence each amount. It replaces the combination of paper run sheet, spreadsheet and phone.
No. Vermo is built for seated patient journeys, meaning transport by taxi, hire car or minibus as prescribed under section 60 SGB V in Germany, including wheelchair spaces and escorts. Qualified ambulance transport with a patient transport ambulance, carry chair or lying transport, and the clinical supervision that goes with it, is out of scope. Anyone dispatching emergency services or lying transports needs a system from a different category.
As a standing order. The journey gets a rhythm and a validity period and then runs for that whole duration instead of being re-entered every week. Recorded public holidays are dropped by dispatch on their own. If a passenger reports sick, that single journey drops out of the series without the rest being touched.
The approval sits on the passenger funding body record with its number and validity period. Journeys outside that period are not covered, and that shows during planning. The same applies to a paid escort, whose period has to fall inside the approval. An expired approval therefore surfaces before anyone drives, rather than as a rejected line in the billing.
Yes. A billing run bundles one billing month per funding body and shows line items with the kilometres driven. Every line carries the journeys that evidence the amount, so a query can be answered without reconstructing anything. We clarify the format your funding body wants during setup.
No. Vermo bills towards the funding body and works with tariffs, quotas and approvals for that. Statutory co-payments by the insured person, and exemptions from them, are not modelled. Anyone who needs that stays with their billing service provider or their accounting for it.
Show us one of your dialysis series
We rebuild it while we talk: a standing order across the quarter, an approval with a quota, an escort, a short-notice single journey and the billing run that falls out at month end. After that you know whether it fits your operation.