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Software for transport & passenger services

Tours under control. Drivers in view. Less daily chaos.

Vermo is a dispatch and route planning software for transport and passenger services: dispatch, driver communication, tour control and planning for school, medical and disability transport in one platform. So you stay on top of things despite absences and last-minute changes.

  • Fewer empty runs
  • Less phone chaos
  • Real-time control
  • GDPR-compliant
  • Hosted in the EU
  • Made in Germany
  • Personal support
A driver moves a wheelchair user into the van on the lift platform

Does any of this sound familiar?

Situations almost every transport and passenger-service operator knows:

  • A driver calls in sick in the morning. You replan half the tour by hand while the first passengers are already waiting at the curb.
  • At month's end you piece together drivers' working hours, breaks and overtime from notes and timesheets.
  • Emergency sheets, inspection dates, licence checks and vehicle papers pile up. At the crucial moment nobody can find the right document.
  • Every dispatcher works differently, half the knowledge sits in people's heads and on sticky notes. If someone is out, operations grind to a halt.

Who does Vermo get there better?

Four types of transport, one system. Vermo knows the rules each of them is planned by.

  • A driver walks an elderly woman from the minibus to the entrance of a medical practice

    Medical rides

    Dialysis, rehab, doctor’s appointment: set it up once as a series and the rides keep running for weeks, with the documentation the payer asks for.

  • A driver pushes a woman in a wheelchair up the ramp into the transport van

    Wheelchair transport

    Wheelchair spaces, ramps and escorts live in the system, not in the dispatcher’s head. Vermo only suggests vehicles the passenger actually fits into.

  • A driver opens the door of a taxi for a passenger on an old-town street

    Taxi & hire car

    When a single ride comes in at short notice, you can see straight away which vehicle takes it without the rest falling apart.

With the new app we can finally communicate with our drivers paperlessly.

That saves enormous time in daily operations. Instead of juggling multiple apps and tools, we now have one central platform that covers all our needs. It not only makes communication easier, but also significantly improves the management and optimization of our business processes.

Passenger transport for school & disabled ridesFrom a customer conversation

Thanks to the software, we've saved hundreds of working hours.

Not only did it boost our efficiency, it also cut our paper consumption to an absolute minimum. Through automation and process optimization, we save not just time, we actively contribute to protecting the environment.

Medical & passenger transport operatorFrom a customer conversation

From selection to optimized tour in seconds

See how individual passengers and their destination facility turn into a finished, cost-optimized set of tours. Watch the optimizer save money with every second.

  1. Assemble the passengers and set the destination facility. Addresses, time windows and wheelchair needs are already on file.

    • Select passengers with a click
    • Destination facility anchors the trip
  2. Every passenger and the facility appear as pins on the map, still without a route. The tours exist, but haven't been built yet.

    • Live map with every stop
    • Still-unconnected, open trips
  3. Second by second the optimizer tries better combinations. The total cost drops visibly until the cheapest result is found.

    • Costs drop in real time
    • Best vehicle and stop-order combination
  4. Routes are drawn, every tour has a driver, vehicle and order: ready to plan, export and drive. And noticeably cheaper.

    • Clear tours with driver & vehicle
    • Noticeably lower total cost

What transport services gain with Vermo

Less chaos, more clarity. These numbers speak for themselves.

up to 140 hrswon back per week

Time your team no longer loses to phone calls, spreadsheets and duplicate entries.

20–30%fewer empty runs

Lower fuel costs and higher margins through AI-optimized route planning.

0Excel sheets

Everything in one place. No searching, no paper chaos, no 'Where was that again?'

Figures from conversations with active Vermo customers. Results vary with fleet size and starting point.

What sets Vermo apart from standard dispatch software?

Five things you notice in the first week.

  • Onboarding

    Standard software: Weeks of training before it clicks

    With Vermo: Up and running on day one

  • Support

    Standard software: Hours on hold with support

    With Vermo: A direct line to your team

  • Overview

    Standard software: A spreadsheet next to the software

    With Vermo: Everything on one screen

  • Customising

    Standard software: Months of waiting for changes

    With Vermo: Your workflows, set up right away

  • Route planning

    Standard software: Replanning tours by hand

    With Vermo: Routes at the push of a button

A transport service team in front of their vehicles, holding the Vermo app on their phones

Become part of the Vermo family

From the first conversation to day-to-day operations, we stay with you in person, with a team that knows what running a transport service is like.

The future of transport and passenger services

With Vermo, you digitize and automate your processes with our software solution and grow your revenue in the blink of an eye.

AI-powered

Automatic route planning that reroutes live when trips are cancelled or drivers drop out, so you use time and resources efficiently.

GPS tracking

See at any moment where every vehicle is and when it will arrive.

Driver app

So your driver can focus entirely on the road.

Time tracking

Automatic tracking of working hours for clear oversight and reporting.

What can the Vermo dispatch software do?

Everything the dispatcher needs simple and clear, in one place.

Nicht zugewiesene Fahrgäste321MAURER LinaAmselweg 4Ankunft 08:15 · SonnenhofRollstuhlKAISER NoahSchulstraße 9Abholung 13:10 · PetersplatzDemenzWEBER KarlLindenplatz 7Ankunft 08:15 · SonnenhofKindersitz+ Fahrgast hinzufügenTour 1HinJessica K.07:31RD-LS 2139-Sitzer Kleinbus4/85/81207:46PETERSEN EmilBegleitet07:52MAURER LinaRollstuhl08:15Förderzentrum Sonnenhof3 freiTour 2RückDaniel R.13:05RD-DD 657-Sitzer Van6/67/6113:10Grundschule Petersplatz0 frei13:25BRANDT IdaKindersitz13:30KAISER NoahDemenzMAURER LinaAmselweg 4Ankunft 08:15 · SonnenhofRollstuhlKAISER NoahSchulstraße 9Abholung 13:10 · PetersplatzDemenz13:30KAISER NoahDemenz
  • Plan tours without spreadsheets, paper and duplicate work. Spot bottlenecks instantly and react faster to changes.

    • Drag-and-drop to quickly assign passengers to new tours
    • Instant overview of potential bottlenecks and issues
    • Warnings when vehicle capacity is exceeded
  • Vermo calculates cost-efficient routes based on fuel prices, times and vehicle specifics. Get more out of every tour.

    • Hourly wages and fuel prices factored into cost-efficient routes
    • Precise calculation for better budget planning
    • Adapts to individual vehicle specs and tour requirements
  • See utilization, costs and profitability for every tour in real time. Vermo shows you where money is being lost, before it's too late.

    • Live dashboards for utilization, costs and margin per tour
    • Early warnings on anomalies in metrics and consumption
    • One-click exports for accounting and reporting
  • Drivers see their tours directly in the app and are notified instantly when something changes. No phone chains, no misunderstandings.

    • Daily schedule and tour details on the driver's phone
    • Push notifications for last-minute changes
    • Read receipts give the dispatcher instant certainty
  • Driving times are captured automatically and matched against GPS data. Anomalies are visible instantly.

    • Tour times logged directly in the app
    • Verify driving times in seconds against GPS data
    • No more days of manually reviewing timesheets
  • Digitize every document the legal way. Passenger info, sick notes and more are easy to create and share between drivers and dispatchers.

    • Vehicle reports one click away
    • Send documents to employees in seconds
    • Everything in one place
Before every tour

Vehicle inspection. Right in the cab.

Drivers document the vehicle's condition before every tour, digitally. Issues land with the dispatcher immediately, nothing gets lost anymore.

  • Checklist per vehicle, completed in under a minute
  • Photos and notes attached directly to the report
  • Audit-ready records for compliance
Far fewer calls

A digital parent portal. Fewer questions. More clarity.

Parents see where the vehicle is, report sick notes digitally and receive changes straight through the system.

  • View children's location and drive status at any time
  • Submit sick notes and changes digitally
  • Multilingual and automatically synchronized
More about the parent platform

GPS tracking. Always see which driver was where and when.

Keep every vehicle in view live. The map shows where each driver is right now, which route they took and when they arrived where.

  • Live position of every vehicle in real time on the map
  • Complete route history per driver and tour
  • Arrival and departure times fully traceable

What dispatchers tell us

We are not chasing every tour on the phone any more. That time now goes where it belongs: to our passengers and our drivers.

From conversations with dispatchers at transport operators

What does the driver app do in the vehicle?

Everything the driver needs, simple and clear, in one place.

Get the driver app

The Vermo driver app is available for iPhone and Android. Your drivers sign in with the credentials from dispatch and see their tours right away.

  • For iOS and Android
  • No device setup needed
  • GDPR-compliant

The download opens the App Store or Google Play.

Your path to the platform

Want to learn more about our transport software solution? Book a meeting now and find out how we can solve your transport challenges together.

Book a first call

Schedule a free, no-obligation demo call where we address your questions and requirements.

Demo call with an expert

See live on screen how Vermo looks, works and feels.

Getting started with Vermo

Once you decide to go with Vermo, we set up a personal onboarding call to walk you through the platform in detail.

Vermo founders Leonardo Goncalves and Tom Hilge in their office

Our story

Vermo comes from transport operations.

We drove passengers ourselves and planned tours in the office. That is where the idea began for software that understands daily operations and still stays simple.

Frequently asked questions

Vermo is dispatch and route-planning software for transport and passenger services, so for medical rides, accessible-passenger transport and school runs. Dispatch, route optimization, a driver app and parent and customer communication run in one platform.

Vermo is the perfect choice for any transport company that wants to give its dispatchers and drivers a first-class solution for smooth communication and efficient operations. With Vermo you optimize processes, save time and reduce daily chaos.

The price depends on the size of your fleet, the modules you choose (e.g. AI route optimization or the passenger platform) and the scope of onboarding. That's why we don't quote a flat rate but put together a package that fits. You'll get a concrete figure in the no-obligation demo call.

No. Because we offer comprehensive onboarding and premium support and only work with selected companies, you can experience Vermo live in a no-obligation demo call.

Our mobile app gives drivers an interactive map view with precise instructions and access to all important documents. With features like emergency cards and passenger information it supports drivers daily, reduces paperwork and ensures reliable operations.

We help you migrate your data from the old system to ours, so you don't have to re-enter everything manually and can get started right away.

Yes. Vermo is built specifically for passenger transport with recurring routes, so school transport, medical rides, accessible-passenger services and elderly care. Master data (passengers, addresses, pick-up times, schools, payers) is entered once and is available every day automatically.

Vermo costs out every tour by distance, drive time, hourly wages and fuel prices and proposes the most cost-efficient sequence. On last-minute changes it immediately offers the next-best variant, with no manual re-planning. Customers report 10–25 % fewer kilometres driven.

Yes. EU hosting, encrypted processing, data processing agreement (DPA) included. Parents only see their own child's ride, never anyone else's. GPS data is purpose-bound and automatically deleted after the statutory retention period.

From demo call to the first real tour is typically 2–4 weeks. We handle data migration, train dispatchers and drivers and stay closely involved during the launch phase. Not a tool drop, but a hand-in-hand rollout.

Book your no-obligation demo call now